You can order Siemens, Schneider, and other automation products directly through our website, fluorelectric.com. Alternatively, you can place orders by emailing us at sales@fluorelectric.com.

Once you place an order through our website, you’ll receive a confirmation email with the order details. The order will then be processed and shipped. If you request a quote, we’ll provide pricing and delivery details within one business day. After your approval, the order will be processed and dispatched.

We only offer new, factory-sealed Siemens, Schneider, and other automation products to ensure the highest quality and reliability for our customers.

Yes, you can use your DHL or FedEx account for shipping. Please provide the details when placing your order, and we will arrange the shipment accordingly.

Yes, you can specify a different delivery address when placing your order via our website or email.

Delivery times depend on the product's availability, the time of your order, and the shipping method chosen. Most deliveries are completed within 3-5 days, but some may take up to 14 days depending on the product.

Yes, all of our products are factory-sealed and genuine, and come with a 12-month warranty for peace of mind.

For faulty items, we offer a 12-month warranty. Contact us within this period for help. If your item arrives damaged, report it within 7 days, and we’ll arrange a replacement or refund.

To start a return, contact us at Sales@fluorelectric.com within 7 days of delivery. We’ll provide the return address and instructions if your return is approved.